How good is your online banking experience?

by Si on September 10, 2009

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At the weekend, I went to download all recent bank statements from one of my bank accounts with Cahoot. I was somewhat surprised to see that there wasn’t actually a download option – none whatsoever, to download to excel, pdf, etc… all you could do was print! I managed to go to print preview and then copy the table into excel, and tidy it up a bit, but have had to do this for each statement month. Not how I want to spend my saturday morning really!

It made me think how much variance there is between the different bank’s online bank applications. I recently got a pleasant surprise at a change that Barclaycard have rolled out to their online credit card management system – very handy spending categorisation and visual representation of spend/limits etc.

Most review sites for banks focus mainly on the rates, charges etc. which whilst these are important, the online experience is usually just ‘mentioned’ rather than reviewed. One site I have found that addresses this gap, which looks quite new, but certainlyone to watch, is Online Banking Reviews

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